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Last updated: 2025-05-29

At Roots (roots.io), we respect your privacy and are committed to being transparent about how we collect and use information.

Information we collect

When you visit our websites:

  • Basic web analytics data (page views, referral sources, general location) via privacy-friendly analytics services

When you subscribe to our newsletter:

  • Your email address

When you purchase products:

  • Contact and billing information necessary to process your order
  • Payment information (processed securely by our payment processor – we don’t store credit card details)

When you use our community forum (discourse.roots.io):

  • Account information you provide when registering
  • Posts, comments, and other content you create
  • Usage data to help maintain and improve the forum

How we use your information

We use the information we collect to:

  • Provide and improve our products and services
  • Send you our newsletter (only if you subscribe)
  • Process orders and provide customer support

Data retention

We keep your information only as long as necessary:

  • Newsletter subscribers: Until you unsubscribe
  • Customer data: For tax and business records
  • Forum data: Until you delete your account

Cookies and tracking

Our websites use minimal cookies for:

  • Basic functionality (remembering your login status)
  • Privacy-friendly analytics that don’t track you across sites
  • Forum functionality (if you use our community forum)

Affiliate links

Some pages on our site contain affiliate or referral links. When you purchase through these links, we may receive a commission at no extra cost to you. These relationships don’t influence our recommendations or content.

This privacy policy covers roots.io and discourse.roots.io